Luxury hotel in Playa del Carmen

Ambassador at Grand Velas All Inclusive

All-inclusive hotel with full-service spa, connected to the convention center, near El Camaleón Mayakoba Golf Course

5 out of 5 stars
5-star hotel 9.00 guest rating
Ambassador at Grand Velas All Inclusive luxury hotel in Playa del Carmen

Playa del Carmen

Ambassador at Grand Velas All Inclusive

Ambassador at Grand Velas All Inclusive hotel photo in Playa del Carmen
Located in Playa del Carmen, Ambassador at Grand Velas All Inclusive is connected to the convention center. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with skydiving and ziplining.

Reviewed by Andre Walker – Travel writer with 20 years of global hotel experience.

At the hotel

Facilities & Amenities

Practical details and useful hotel features, from food and drink to services, parking and guest facilities.

Pool
Spa
Free parking
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Gym
Bar
Laundry facilities
24/7 front desk
Child-friendly activities

Hotel details

Thoughtful extras and practical details

A closer look at the services, conveniences and finer details available during your stay.

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Free supervised childcare/activities
  • Children's games
  • Toys

What to do

  • On the beach
  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Ecotours
  • Mini golf
  • Hiking/biking trails
  • Kayaking
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (91548 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2008
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
Map for Ambassador at Grand Velas All Inclusive

Address: Playa del Carmen, QROO View on Google Maps →

What is nearby?

  • El Camaleón Mayakoba Golf Course

    7 min drive

  • Gran Coyote Golf

    9 min drive

  • Tres Rios Ecopark

    15 min drive

  • Cancun, Quintana Roo (CUN-Cancun Intl.)

    47 min drive

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