Food and drink
- 8 restaurants
- 6 bars/lounges
- 2 beach bars
- 3 poolside bars
- 3 swim-up bars
- Private dining
- Private picnics
- Free daily reception
- 24-hour room service
- Snack bar/deli
Luxury hotel in Playa del Carmen
Ambassador at Grand Velas All Inclusive
All-inclusive hotel with full-service spa, connected to the convention center, near El Camaleón Mayakoba Golf Course
5 out of 5 stars
5-star hotel
9.00 guest rating
Playa del Carmen
Ambassador at Grand Velas All Inclusive
Located in Playa del Carmen, Ambassador at Grand Velas All Inclusive is connected to the convention center. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with skydiving and ziplining.
Reviewed by Andre Walker – Travel writer with 20 years of global hotel experience.
At the hotel
Facilities & Amenities
Practical details and useful hotel features, from food and drink to services, parking and guest facilities.
Hotel details
Thoughtful extras and practical details
A closer look at the services, conveniences and finer details available during your stay.
Traveling with children
- Free children's club
- Children's pool
- Mini golf
- Free supervised childcare/activities
- Children's games
- Toys
What to do
- On the beach
- Free beach shuttle
- Beach yoga
- Fitness classes
- Pilates classes
- Beach volleyball
- Ecotours
- Mini golf
- Hiking/biking trails
- Kayaking
- Shopping
- Pool table
- Free use of nearby fitness center
- Cave exploring nearby
- Parasailing nearby
- Scuba diving nearby
- Skydiving nearby
- Ziplining nearby
Working away
- Business center
- Meeting rooms
- Computer station
- Conference center (91548 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free grocery shopping service
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free beach cabanas
- Free beach shuttle
- Free bicycle rentals
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Built in 2008
- ATM/banking
- Garden
- Picnic area
- Terrace
- Fitness center
- Adjacent to a golf course
- 3 outdoor pools
- An indoor pool
- Arcade/game room
- Full-service spa
- 4 hot tubs
- Sauna
- Steam room
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
Address: Playa del Carmen, QROO View on Google Maps →
What is nearby?
-
El Camaleón Mayakoba Golf Course
7 min drive
-
Gran Coyote Golf
9 min drive
-
Tres Rios Ecopark
15 min drive
-
Cancun, Quintana Roo (CUN-Cancun Intl.)
47 min drive