Luxury hotel in Playa del Carmen

The St. Regis Kanai Resort, Riviera Maya

Luxury beachfront hotel with spa, near Maroma Beach

5 out of 5 stars
5-star hotel 9.40 guest rating
The St. Regis Kanai Resort, Riviera Maya luxury hotel in Playa del Carmen

Playa del Carmen

The St. Regis Kanai Resort, Riviera Maya

The St. Regis Kanai Resort, Riviera Maya hotel photo in Playa del Carmen
Located on a private beach, The St. Regis Kanai Resort, Riviera Maya is in Maroma, a neighborhood in Playa del Carmen. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Playa del Carmen Maritime Terminal and Playacar Golf Club are two other places to visit that come recommended.

Reviewed by Andre Walker – Travel writer with 20 years of global hotel experience.

At the hotel

Facilities & Amenities

Practical details and useful hotel features, from food and drink to services, parking and guest facilities.

Pool
Spa
Pet-friendly
Free parking
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Gym
Bar
Laundry facilities
24/7 front desk
Non-smoking
Child-friendly activities

Hotel details

Thoughtful extras and practical details

A closer look at the services, conveniences and finer details available during your stay.

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 6 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 4 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Free beach shuttle
  • Shopping
  • Free use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Communal living room
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (inches): 38
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Transfer shower
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room

What is nearby?

  • Maroma Beach

    5 min drive

  • Tres Rios Ecopark

    14 min drive

  • El Camaleón Mayakoba Golf Course

    14 min drive

  • Cancun, Quintana Roo (CUN-Cancun Intl.)

    44 min drive

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